Posts Tagged ‘twitter’

Tweeting Social Stuff

Thursday, October 22nd, 2009

I had the joy of presenting Tweeting Social Stuff at the 14th Annual Youth Perspectives Conference with Marketing magazine yesterday in a morning workshop entitled: Digi Savvy Youth: Social Networks & Twitter in Focus. I tag-teamed with the delightful Graeme Ford from Phones 4U who gave the inside track on how they have developed their social media presence and a candid assessment of the highs and lows. Graeme’s content is at the half-way point of the slideshare deck.  Mine is the usual mix of digital fun, sweary videos and hopefully some interesting content on Twitter and some of our case studies from Samsung and Activision.

Carla from Haymarket did a bit of live tweeting & you can track that & others thoughts on the #youthconf search.

As always, the deck is available for download to enjoy, re-use, re-purpose but be a good interweb citizen and give credit where it’s due.

Nick Gill - Head of Planning

Twitter | Facebook | LinkedIn |nick.gill@fivebyfivedigital.com

Say hi to our Social Media Strategic Framework

Friday, August 28th, 2009

Our Chief Digital Officer, Steve Sponder (blog / Twitter), in collaboration with key luminaries from our agency has created our Social Media Strategic Framework. Let us know your thoughts.

Here’s Steve’s thoughts:

There are certainly no shortage of agencies offering social media tactics to brands although almost all of this activity is crude, forcing a conventional advertising approach into this new social media environment.
Social media has disrupted the conventional marketing model. People are one click away from the perfect job, the ideal product, a damming video diary or the 5 star review. Access to, and control over, this information results in different behaviour and attitudes. I believe social media is disrupting markets and the result will be more profound than the introduction of the Internet.
Brands need to adopt different mindsets, models, approaches and strategies to meet their commercial objectives. In order to help brands adapt to this change I have been working with my colleagues at Five by Five and Headstream to develop a Social Media Strategic Framework which we believe will enable brands to strategically navigate through, as opposed to just blindly rolling out the latest, must-have tactics.

Social Media Strategy Framework v1.0

Read more on SlideShare
Our Social Media Strategic Framework (SMSF) sets out a number of key areas for organsiations to consider:
1) Social Media Strategy - As organisations start to understand the far reaching implications of social media they quickly appreciate the need to define a social media strategy that mutually supports other strategies within the organisation.
2) Influencer Networks - Influencers will play different roles within different market-sectors, so the key here is to understand how to identify them, the role they play and how to engage with them.
3) Brand Outposts - Don’t just set-up a Twitter account because everyone’s doing it. Take a step back and think about how your outposts will support your social media strategy, who will run your outposts and where the content will come from?
4) Reputation Management - Arguably, real-time eavesdropping on what people are saying about your brand is one of the most immediate benefits of social media marketing although, conversely engaging in a negative conversation could escalate in a full blown crisis so again a clear separate strategy is required here.
5) Brands with something interesting, useful and/or relevant to say should be aiming to start conversations, using branded content as social currency. A distribution strategy will then ensure that engaging content has the best opportunity to kick-start a conversation.
In conclusion, the strategic intent should be for organisations to be an authentic part of the social media community and appropriate conversations, along the way there will be immediate, tangible results although like branding, social media is about the long-haul. It’s about systemically and consistently building the reputation of the brand where the pay-back is ultimately brand equity.
I hope you find our Social Media Strategic Framework interesting and that it builds on, and continues, the conversation.
@fbfdigital

It’s all in the memes

Wednesday, May 20th, 2009

Anyone come across memetic media?

The term comes from a development of Richard Dawkins’ social/evolutionary philosophy of ‘cultural genes’ that he termed ‘memes’.

He believes just as the best (or most evolutionarily advantageous) genes survive and replicate, so good thoughts, ideas, philosophies etc replicate and out perform the weaker or less suitable ones. The weak ‘flat earth’ theory is now all but extinct except in remote places cut of from other evolutionary branches.

When applied to media, memes or memetic is used in a looser sense to mean viral stuff and ideas, but there is also the sense that exposing an idea/product/service to the cybershpere will sort out the men from the boys, - especially now we have a plethora of peer comment in web 2.0. 

Of course, in evolutionary terms, fittest doesn’t always mean best - this is referred to as the QWERTY phenomenon where something builds on what’s gone before rather than being re-invented from scratch. The QWERTY keyboard layout was invented so that typewriter keys don’t stick, but there are much better ways of laying out the letters from a usability point of view, - these have been tried but have never caught on because this would be revolution not evolution.

What does all this mean? Well for something like Twitter it’s almost like a random mutation of the web (like growing an extra thumb to use a biological example) it just appeared one day and know one knows what it’s for. If it proves to be useful it will stay, if it doesn’t it will become extinct, but the chances are that it will find all sorts of uses that it was never invented for, ie it will evolve.

Here’s some further reading….enjoy!  

http://memeticbrand.com/
http://knowyourmeme.com/ - Tracks internet memes
https://www.imediaconnection.com/printpage/printpage.aspx?id=22266 – Brands that harnessed the power of memes

The different facets of the social landscape

Thursday, April 17th, 2008

Social media is currently big news in, well, social circles. There are now multitudes of sites on the net which are dedicated to the social aspects of the web. There are so many different sites - Facebook, MySpace, Digg, reddit, Twitter, del.cio.us, and many many more - it is hard to know what each site is for and really how useful each one is.

In the web age there is so much information, produced at a staggering rate, on the internet that keeping up is hard. Signal-to-noise ratios make it difficult to know which information is worth your time and which is, simply put, noise. Social media sites can help here, they can act as a kind of filter for the information out there by allowing you to essentially listen to others, be they friends, colleagues or industry experts, in order to promote content which hopefully should be relevant. Potentially a great solution, problem is that now there are so many social media channels that once again the signal-to-noise ratio is interfering again.

I use quite a few social media sites so thought I would show how I use each service for a particular function that keeps me up to date with industry chatter but also allows me to keep in touch with some of the noise from outside work.

RSS

First off is not a social media site as such but more of a service that the majority of sites now offer. RSS allows me to subscribe to regular content from a large number of services which I consider to provide high quality material. My RSS reader of choice - IE7 - looks after everything for me and notifies me that there is new content from a good source which I can read at my leisure. I have gone for a desktop-based solution rather than a web-based solution as I’m mostly desk bound but there are many different solutions out there.

Digg

Digg is a site I have been visiting for a number of years and it pioneered the social news movement. Stories are divided into a large number of topics and people vote on what they consider to be a newsworthy story. When enough people have voted a story becomes popular and is promoted to the front page. If you read the front page you can almost guarantee the stories are good quality and worth your time, comments are usually worth a laugh or two as well.

Digging stories yourself can act as a kind of bookmarking system however I don’t tend to use the service for this, I digg stories more as an expression that I found a particular story good. Digg also allows you to follow friends on the site, the idea being that if your friend found it interesting that you would probably find it interesting too. If you choose a select few like minded friends you are essentially promoting content to each other.

del.icio.us

Like I said I don’t use digg for book marking, for this I use del.icio.us, a social bookmarking site. I use this service not for content discovery but more as a store of sites which has specific information that I would find useful for my work. If I book mark something it will usually be for a page I would visit more than once.

Again with del.icio.us you have the opportunity to make friends and follow each others bookmarks. This for me is not an important feature so I just have a select few friends but I don’t follow their bookmarks too closely.

twitter

Twitter is a microblogging platform and it is only just recently that I have found a good use for it. Twitter allows you to make small statements on a very regular basis, it could very well be likened to the status update on Facebook. There is however a much better use of this service. I use it to follow the industry experts who often use the service to highlight newsworthy material. I don’t find it very useful to follow friends, but people who I have never met, and am unlikely to ever meet to call them friends. In turn I would like to use the service myself to highlight high quality material, with the occasional update on how I’m feeling :-)

Facebook

Probably the most hyped site for the past year, this is the site where perhaps you can be the most social. Hundreds of friends (I wish!), a way to keep up with people you don’t see often enough because of hectic lifestyles! This is the service where I can switch off from the professional uses and use simply for fun. I have a MySpace page as well but I never got serious about it, Facebook is where it’s at! A true social network, in the social sense, but not much use to me in my professional life.

friendfeed

So as can be seen from above there are so many sites which I and some of my friends use on a regular basis. Some people may use alternative services for a similar function, how do you keep up with what everyone is using, and how do others keep up with you? Friendfeed provides a summary view of everything you publish on the net. It also allows you to follow others to see everything they are doing in a summary view. I once again use this for a select few friends, I don’t want the signal-to-noise ratio to be destroyed here as well!

So as can be seen there are a lot of facets to the social landscape, but they are important tools for me and could be for you too. I recommend getting involved in them - join the social revolution. I’ll leave a few links to my profiles below, feel free to follow me or become a friend!